Sample our must-have products – simply select a complimentary sample at checkout.
SHIPPING
Free shipping offer valid on all orders AED 200 and over. Orders not exceeding AED 200 will incur a shipping and handling fee. For more information see our SHIPPING INFO.
RETURNS
For details on how to return a product – see our RETURNS POLICY.
Welcome Offer
Sign up to receive 10% off on your first order. Sign me up to receive exclusive offers, tips, information about M·A·C Cosmetics via email.
Sample our must-have products – simply select a complimentary sample at checkout.
SHIPPING
Free shipping offer valid on all orders AED 200 and over. Orders not exceeding AED 200 will incur a shipping and handling fee. For more information see our SHIPPING INFO.
RETURNS
For details on how to return a product – see our RETURNS POLICY.
Welcome Offer
Sign up to receive 10% off on your first order. Sign me up to receive exclusive offers, tips, information about M·A·C Cosmetics via email.
All of our stores are dedicated to the art of makeup, offering both complimentary walk-in demos, and applications and lessons by appointment. Our highly skilled Artists undergo a rigorous certification process. They will tailor each service with personalized looks and colours to celebrate your individuality.
Makeup Pros have always been an essential part of the M·A·C community and our Pro programme has been offered since our beginning as a way to thank you for your support. Broken into two-tiers- Make Up Artists and Insiders*.
Whether you’re on a shoot or preparing for the stage, the M·A·C Pro discount will keep your kit stocked with iconic M·A·C shades, professional formulas, and the ultimate industry tools.
To receive a product discount on M·A·C products, including our Pro product assortment, present your digital membership card at any M·A·C free-standing store around the world.
Please note international discounts may vary.
WE'VE GONE DIGITAL
The M·A·C Pro Membership card is now fully accessible from your phone! Through our new digital Pro Membership, we have transitioned from plastic cards to digital member cards. It is faster, environmentally friendly, and always close at hand.
To get started, go to macproapp.com on your mobile device and download the app to your home screen. From there, you’ll be prompted to enter your membership number and email, and then voilà – you’re all set to begin taking advantage of your member-exclusive benefits at select M·A·C Cosmetics locations around the world. Just remember to also have a government issued photo ID along with access to your digital card at the time of your in-store purchase.
PRO BENEFITS
Don’t forget to check out the new M·A·C Pro digital benefits on the app! Your Pro benefits are now all on one platform. You can now access Global Master class schedules, check out the most recent makeup trends in the #MACTREND section, look through our professional product tips, as well as access video tutorials within the app… and more!
If you have any difficulty accessing the app, please contact our customer service team HERE
PRO ARTIST SUPPORT
If you have questions or requests for Pro Artist support for TV, FILM, Editorial, Celebrity or Music please reach out to our M·A·C Pro team here in the Middle East at macpro@ae.estee.com
M·A·C Pro Membership is currently free! Just apply or renew your membership by visiting macpro.com/application, free of charge.
HOW DO I BECOME A MEMBER?
The M·A·C Pro Membership programme is available to those who use makeup as a primary part of their work, as well as industry professionals who work directly with artists.
Make-up artists receive a 40% discount. Cosmetologist, Model, Performer/On-air Talent, Manicurist, Aesthetician, Photographer, Hairstylists, Fashion Stylist/Costume Designer, Fashion/Beauty Writer or press, Agent, Fashion Designer, Director/Producer receive a 20% discount. Members must present photo ID at time of purchase. Your membership card is non-transferable.
To renew your membership, please visit macpro.com/application. Supporting documentation is no longer required if your membership has expired within the last 3 years. If your membership has expired over 3 years ago, please submit a new application and provide your supporting documentation.
HOW DO I REQUEST A REPLACEMENT CARD?
We have gone digital and no longer provide physical cards. To register for your digital Pro Membership card on your mobile device, please visit macproapp.com.
WHERE CAN I BUY PRO PRODUCT?
Members can purchase Pro products in Dubai Mall (UAE) and online.
HOW LONG DOES IT TAKE FOR AN APPLICATION TO BE PROCESSED?
Your application will be processed within 10 working days. You will then receive an email with the approval or decline of your application.
HOW DO I CHANGE MY CONTACT INFORMATION?
To change your contact information, please email macpro@ae.estee.com. You will not be able to make these changes online.
